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Posizione:

Field Service Engineer - Windsor/Toronto

Sede: Toronto - Canada

Esperienza:

In order to reinforce our growth plans in North America, Marposs Corporation has an opening for a Field Service Engineer.

Reporting to the North American Service Manager, the position obtains technical information regarding the nature of the customer’s complaint; Performs and concludes corrective measures which may include troubleshooting, repairing, calibration, and or programming.

Responsibilities:

  • Positively influences customer satisfaction through the installation, support, and conducting training on site.
  • Uses enhanced troubleshooting skills to resolve customer issues.
  • Works per the Service Manager's schedule and must be available to react to customer emergencies.
  • Stays current on technical knowledge through participation on training programs, reading technical bulletins from Marposs databases, or other means available.
  • Provide timely, detailed, and accurate reports on service work performed and expenses.
  • Extensive travel in Michigan and Midwest area to support customers.

What we are looking for

  • Minimum of 2-4 years of CNC and General Machine Tool Industry experience needed
  • Associate’s degree in engineering (electrical, mechanical, mechatronics)
  • Must have programming and operational skills with CNC Controls (Fanuc, Siemens, Haas, etc.)
  • Must be able to read engineering drawings (electrical and mechanical)
  • Knowledge of PC software and hardware capabilities
  • Mechanical aptitude
  • Use of equipment such as digital voltmeters, o-scopes, basic software programming and assorted hand and power tools.
  • Provide excellent customer service
  • Exceptional organizational skills
  • Good Driving Record

What we offer

Marposs offers an inclusive and international environment with strong professional and career development opportunities. We also offer the following benefits:

 

  • 401k Match
  • Company Car
  • PTO
  • Vacation
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Short Term Disability
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